Privacy policy

Content overview


With the following Privacy policy, we would like to inform you about which categories of your personal data (hereinafter also referred to as “data”) we process for which purposes and to what extent.

Last updated: November 30, 2021

1. General information

Name and contact details of the controller

Zweckverband Stadt-Umland-Bahn Nürnberg – Erlangen – Herzogenaurach
represented by the Managing Director Mandy Guttzeit
Nürnberger Straße 69
91052 Erlangen
Telephone: 09131 / 933 084 0
Fax: 09131 / 933 084 11
E-mail address:

Contact details of the data protection officer

Official data protection officer of the city of Erlangen - personal -
Postal address: Rathausplatz 1, 91052 Erlangen
Telephone: 09131 / 86 2321 bzw. 86 2273
Fax: 09131 / 86 2134
E-mail address:

Purposes and legal bases for the processing of personal data

The purpose of the processing is to fulfill the public tasks assigned to us by the legislature.

Unless otherwise stated, the legal basis for the processing of your data is Article 4 para. 1 of the Bavarian Data Protection Act (BayDSG) in connection with Article 6 para. 1 lit. e of the General Data Protection Regulation (GDPR). Accordingly, we are allowed to process the data required to fulfill a task incumbent on us. If you have consented to processing, the data processing is based on Article 6 para. 1 lit. a GDPR.

Recipients of personal data

Insofar as your data are processed electronically, the technical operation of our data processing systems is carried out by:

  • TYPO3 service hosting operator: DFAU GmbH, Gustav-Weisskopf-Str. 5, 90768 Fürth, Telephone: 0911 / 239 80 870, E-mail address:
  • Operator of the hosting infrastrucutre: GmbH, Sophienstraße 187, 76185 Karlsruhe, Telefon: 0721 / 910 90, E-Mail-Adresse:
  • Operator of the email system & office communication: KommunalBIT AöR, Kaiserstrasse 30, 90763 Fürth, Telephone: 0911 / 217 77 0, E-mail address:
  • Operator of the map displays: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Telephone: 00353 / 154 310 00, E-mail address:

If necessary, your data will be transmitted to the responsible supervisory and auditing authorities to exercise the respective control rights.

In order to ward off threats to the security of information technology, log data can be used for electronic transmission on the basis of Article 44 of the Act on Digitization in the Free State of Bavaria to the State Office for Information Security (see “Logging” for more details).

Duration of storage of personal data

Your data will only be stored for as long as is necessary to fulfill the task in compliance with statutory retention periods.

Your rights

If we process your personal data, you as the data subject have the following rights:

  • You have the right to information about the data stored concerning you (Article 15 GDPR).
  • If incorrect personal data are processed, you have the right to correction (Article 16 GDPR).
  • If the legal requirements are met, you can request the deletion or restriction of processing (Article 17 and 18 GDPR).
  • If you have consented to the processing or if there is a contract for data processing and the data processing is carried out using automated procedures, you may have a right to data portability (Article 20 GDPR).
  • If you have consented to the processing and the processing is based on this consent, you can revoke your consent at any time for the future. The lawfulness of the data processing carried out on the basis of the consent until the revocation is not affected by this.
  • You have the right to object to the processing of your data at any time for reasons arising from your particular situation if the processing is based solely on Article 6 para. 1 lit. e or f GDPR (Article 21 para. 1 S. 1 GDPR).

Right of appeal to the supervisory authority

Furthermore, there is a right of appeal to the Bavarian State Commissioner for Data Protection. You can reach this office at the following contact details:

Postal address: Post box 22 12 19, 80502 Munich
Address:  Wagmüllerstraße 18, 80538 Munich
Telephone:  089 / 212 672 0
Fax:  089 / 212 672 50


Additional information

For more information about the processing of your data and your rights, you can contact us as follows:

Zweckverband Stadt-Umland-Bahn Nürnberg – Erlangen – Herzogenaurach, the attention of Ms. Mandy Guttzeit
Address: Nürnberger Straße 69, 91052 Erlangen
Telephone: 09131 / 933 084 0
Fax: 09131 / 933 084 11

2. Information about the website

Technical implementation

Our web server is operated by DFAU respectively The personal data you transmit when you visit our website are therefore processed on our behalf by

Name of the third-party processor: DFAU GmbH (TYPO3 service hosting)
Postal address: Gustav-Weißkopf-Str. 5, 90768 Fürth


Name of the third-party processor: GmbH (Hosting infrastructure)
Postal address: Sophienstraße 187, 76185 Karlsruhe


When you access this website, you transmit data to our web server via your internet browser. The following data are recorded during an ongoing connection for communication between your internet browser and our web server: 

  • The date and time of the request
  • Name of the requested file
  • Page from which the file was requested 
  • Access status (file transferred, file not found, etc.)
  • web browser and operating system used
  • full IP address of the requesting computer
  • amount of data transferred

After the connection ends, the data are anonymized by shortening the IP address at domain level so that it is no longer possible to identify individual users.

Active components

We use active components such as Javascript, Java applets or Active X controls. You can switch off this function by setting your Internet browser.


When you access this website, we store cookies (small files) on your device that are valid for 30 days. We only use them to display external content such as videos, maps and HTML content. Most browsers are set to accept the use of cookies. However, you can switch off this function for the current session or permanently by setting your Internet browser. 

You can adjust your cookie settings here:

Please save your settings in the data protection dialog box first.

Integration of YouTube videos and social plugins

The social media channels (e. g. Instagram, Facebook, Xing and YouTube) are integrated into our website as links that lead to the corresponding website of the respective social media provider. You leave our website via this link. As soon as the new browser window opens, data will be transferred to third parties. The privacy regulations of the respective website provider also apply to the newly accessed website. We kindly ask you to observe the privacy information on the respective pages. The privacy policies can be found here: Facebook, Instagram, Xing and YouTube.

Evaluation of user behavior (web tracking systems; reach measurement)

We use the web analysis tool Matomo to evaluate user behavior in order to design our website in line with requirements. Your IP address will first be anonymized and then evaluated by us on an anonymous basis. You can switch off this function by setting your Internet browser.

Here you can decide whether a unique web analysis cookie may be stored in your browser to enable the operator of the website to collect and analyze various statistical data. 

3. Information on individual processing


As part of our press and public relations work, photos are taken at events and appointments on which you may be recognizable. You can object to the recording and/or publication.

Please use the following contact details for your objection:

Zweckverband Stadt-Umland-Bahn Nürnberg – Erlangen – Herzogenaurach, the attention of Ms. Mandy Guttzeit
Address: Nürnberger Straße 69, 91052 Erlangen
Telephone: 09131 / 933 084 0
Fax: 09131 / 933 084 11

Privacy policy of the Zweckverband Stadt-Umland-Bahn

Privacy policy for communication with citizens


09131 / 933 084 0